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Terms and Conditions of Floluxe Textiles Ltd

  1. About Us
    Floluxe Textiles Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email or phone us.
    Our Registered Address is: – 1st Floor, Crown House, Crown Trading Estate, Unit 12, Clayton Road, UB3 1DU.
  2. Making a purchase
    Please browse our website, and add any items that you wish to buy into the shopping basket. We have a minimum order value of £50.00. After you have finished your selection, go to the payments page to enter your address, agree to our Terms & Conditions, review your order and proceed to Paypal to pay.
    We accept credit card payment via PayPal.
    When you receive a confirmation of an order, this is to indicate that we have received your order. It does not indicate that a contract exists between us.
    We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. In the case of an item being unavailable or a change of price occurring between the time you place your order and us receiving it we will always contact you first to ensure that the new price is acceptable.
  3. Delivery
    The delivery cost to UK addresses (aside from UK Highlands or Islands) is £5.95. We do not send to addresses outside of the United Kingdom or Ireland unless by prior arrangement.
    We aim to deliver your goods within 5 days of receiving your order.
    Goods are normally dispatched within 24-48hrs of receiving an order. All orders are sent by Recorded Delivery. NB While most orders are delivered within 48hrs please allow up to 3-5 working days after email confirmation of your order.
    If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
  4. Guarantee & Returns
    We guarantee your satisfaction. If you are not 100% satisfied with the goods then return them in the order that you received them, without being used, and within 14 days of delivery, and we will refund you the full amount of the product(s) purchased.
    As a purchaser within the EU you have the right to cancel your order within 7 days of your contract with Floluxe Textiles Ltd. If you cancel your order then you will have your payment returned once we have received the goods as outlined above
  5. Security
    We use PayPal as our Payment Service Provider. Please see PayPal for further information
  6. Cookies
    Please see our Cookie Policy here.
  7. Privacy Policy
    Please see our Privacy Policy here.